Welcome to Impoluxe. By accessing or purchasing from our website, you agree to follow the terms and conditions mentioned below. These Terms of Service are designed to create a safe, fair, and transparent shopping experience for all our customers. Please read them carefully before using our website.

1. General Information

• The terms “we,” “our,” and “us” refer to Impoluxe.
  
  
• The term “you” refers to the customer, visitor, or user of our website.
  
  
• By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

2. Use of Our Website

• You may not use our website for any illegal or unauthorized purpose.
  
  
• You agree not to misuse our content, products, or services.
  
  
• Copying, distributing, or republishing any part of our website without permission is strictly prohibited.

3. Product Information

• We aim to provide accurate product details, including descriptions, images, and specifications.
  
  
• Slight variations in color, packaging, or design may occur due to lighting or supplier updates.
  
  
• Results of personal care products may vary from person to person. Impoluxe does not guarantee identical outcomes for everyone.
  
  

4. Pricing and Payment

• All prices listed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
  
  
• Prices may change without prior notice due to supplier or market changes.
  
  
• We accept payment methods mentioned during checkout (Cash on Delivery, bank transfer, etc.).
  
  
• Orders may be cancelled if payment is not completed or verified.
  
  

5. Orders and Acceptance

• Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order.
  
  
• Reasons for cancellation may include stock unavailability, pricing errors, or suspicious activity.
  
  
• You will be notified if your order is cancelled or delayed.

6. Shipping and Delivery

• Delivery timelines are mentioned in our Shipping Policy.
  
  
• We are not responsible for delays caused by courier services, weather, strikes, or unforeseen events.
  
  
• Customers are responsible for providing accurate shipping details. Incorrect information may cause delays or failed deliveries.

7. Returns and Refunds

• Our Return Policy explains the conditions under which returns or exchanges are accepted.
  
  
• Products must be returned unused, in original packaging, and within the specified time frame.
  
  
• Refunds, if applicable, will be processed as per our policy.

8. Intellectual Property Rights

• All content on this website, including text, images, logos, and graphics, is the property of Impoluxe.
  
  
• Unauthorized use of our content is strictly prohibited and may result in legal action.
  
  

9. Third-Party Links

• Our website may contain links to third-party websites. These are provided for convenience only.
  
  
• We do not control or take responsibility for the content, services, or policies of these websites.
  
  

10. Limitation of Liability

• Impoluxe is not responsible for any damages (direct or indirect) resulting from the use of our website or products.
  
  
• Customers are responsible for using products according to the instructions provided.
  
  
• We are not liable for allergic reactions, misuse, or failure to follow guidelines.

11. Privacy and Data Protection

• Your personal information is handled according to our Privacy Policy.
  
  
• We take steps to keep your data safe but cannot guarantee 100% security over the internet.

12. Termination of Service

• We may suspend or terminate your access to our website if you violate these terms.
  
  
• Termination can happen without prior notice.

13. Changes to Terms

• Impoluxe reserves the right to update or change these Terms of Service at any time.
  
  
• Continued use of our website after changes means you accept the updated terms.

14. Governing Law

• These Terms of Service are governed by the laws of Pakistan.
  
  
• Any disputes will be handled under the jurisdiction of Pakistani courts.